• Helpline no : 0832 6658800
  • E-mail : info@silversandshotels.com

Cancellation Policy

Guarantee policy & Cancellation policy (FIT & Package Rates):
  • All FIT Reservations are confirmed against 50% Advance payment per room*.
  • In case of cancellations, the same has to be done prior to 7 days of arrival. Within 7 days of check in one night retention per room per night would be charged and within 3 days of check in full retention would be charged against each room cancelled.
  • In case of refund, bank transactions charges will be deducted above cancellation charges.
  • In case of credit card transactions, refund will be done only to the same credit card.
  • The time for refund depends on the bank and may take up to 15 days for domestic Credit Cards and 25 days for International Credit Cards.
  • During Christmas / New Year Period and Long weekends all reservations are confirmed against 100% advance payment Non-cancellable, Non Refundable and Non amendable.

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